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Q. What is included in the payroll service?
A. Professional and courteous service, laser generated payroll checks, custom payroll journals, timely tax reporting, quarterly reports, and year-end reporting.
Q. Do I work with only one payroll analyst and who answers any questions that may arise?
A. Your payroll will be processed by one person assigned to your account, but we make sure that more than one analyst is familiar with each client. If an emergency arises there will always be someone around to help you with your situation.
Q. What type of reports will I get with each payroll?
A. Employee earnings breakdown, payroll summary, liability calculation report, check register, and many other reports designed by you. Our reports are “accountant friendly.” Any information that your accountant or bookkeeper may need is in the basic report package.
Q. What is the cost of quarterly reports, W-2’s and year-end processing?
A. No charge!
Q. What is the turnaround time for processing payroll?
A. The turnaround time from the moment the information gets to us until the processed payroll is delivered to you depends on the complexity of the payroll. Overall, we have the quickest turnaround time in the area.
Q. How will I be billed for the service?
A. The payroll processing charge is based on the number of checks written. Payment is due once the payroll is processed. We will write a check to ourselves for you to sign or your bank account will be drafted.
Q. How is the payroll delivered back to me?
A. You may pick up your payroll at our convenient location in High Point. Your payroll can also be delivered via our delivery coordinator, Priority Mail, Federal Express or electronically.
Q. What are the number of bank accounts an employee can use for direct deposit?
A.An employee can split net pay in up to nine different checking or savings accounts.
Q. What are the number of deductions that can be made per employee?
A. There are unlimited pretax deductions (sec.125 and 401k) and after tax deductions that can be up set for employees.
Q. If I am assessed a penalty, who pays it? Who pays for any interest charges?
A. We do! Payroll Solutions, Inc. assumes full responsibility for timeliness and accuracy of all payroll tax preparation.
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